Shared Pools Under Siege | Cold Traffic, Hot Complaints
Tuesday, September 9, 2025 • Cold traffic hazards • Shared pool fragility • Opt in defenses
Symptoms We Are Seeing
Recurring spam complaint spikes
Users blocking all .beehiiv.com senders
Deliverability dips without clear root cause
Thin consent on imported lists
Treatment Plan
1) Enforce Confirmed Opt in
- Use a confirm step for every new source.
- Block imports that lack consent proof.
- Send a welcome that sets whitelisting and reply patterns.
2) Segment Risky Sources
Wall off co-reg and cold sources. Warm with low frequency value content. Only merge after engagement clears your baseline.
3) Authenticate Your Domain
Set SPF, DKIM, DMARC. Add BIMI if possible. Send from a branded subdomain like news.yourdomain.com.
4) Monitor and Plan Your Exit
Track domain reputation, complaints, and seed tests. When volume supports it, start a dedicated IP warm up so you are not moving in a crisis.
Vitals | Next 30 Days
Complaints < 0.1% • Bounce < 2% • 1 primary CTA • Consider IP warm up at ~100k sends per month
Observed Outcome
“After we cut a co reg partner and enforced confirm steps, our complaint rate dropped by half and Gmail reputation moved from Low to Medium in two weeks.”Ops Lead, 40k subscriber SaaS file
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